Shipping policy

Shipping

Australia-Wide Delivery

We ship throughout Australia via Australia Post.

Shipping Costs

• Orders over $75: FREE shipping
• Orders under $75: $10 flat rate

Processing Time

Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays).

Delivery Time

3-7 business days after dispatch to most Australian locations.

Tracking

You'll receive a tracking number via email once your order ships. Track your package through Australia Post.

Packaging

All products are carefully packaged to ensure they arrive in perfect condition. Incense, tea, and soap are packed securely to preserve quality during transit.

Delays

Occasionally, delays may occur due to factors beyond our control (weather, Australia Post delays, public holidays). We appreciate your patience.

International Shipping

Currently unavailable. Coming 2026.

Questions?

Email hello@jikan.au